Frequently Asked Questions
What is your shipping policy?
We offer standard and expedited shipping options. Orders are typically processed within 1-3 business days. Please visit our Shipping Policy page for full details.
for made to order garments orders are processed within 7-14 days
for preordered garments those are processed and shipped within 4-5 weeks
How long does delivery take?
Delivery times vary by location. Standard shipping typically takes 5-10 business days. Expedited options are available at checkout.
What is your return/refund policy?
We want you to love your order! If you're not satisfied, please review our Refund Policy for eligibility and instructions. Returns are accepted within 30 days of delivery.
How do I track my order?
Once your order ships, you'll receive a confirmation email with a tracking number. You can use this to track your package directly with the carrier.
Do you offer exchanges?
Yes! If you need a different size or item, please contact us at Info@twenty5-8.com and we'll be happy to help.
How can I contact you?
You can reach us by email at Info@twenty5-8.com or by phone at (833) 893-6895. We're here to help!
Are your products made to order?
Yes, many of our products are made to order, meaning they are made specifically for you after your order is placed. This ensures the highest quality and reduces waste.
Can I change or cancel my order?
Orders can be modified or cancelled within 24 hours of placement. Please contact us immediately at Info@twenty5-8.com or (833) 893-6895 if you need to make changes.